Before you start
Here are some things to know before you begin this process.
- To import contacts, it is recommended that you already have a Distribution List setup in Spark and that you import your contacts into that Distribution List. This is by no means mandatory, but our experience has shown most sales reps want to add contacts to an existing list as opposed to the need to figure out what list to individually assign a contact to later.
- Errors can occur if the file you're using to import contacts into Spark is not setup correctly. Before you import, read our format guidelines to learn about file setup and to view a sample import file.
- When you import contacts to a new list, we'll scan your file and remove any duplicate email addresses from the import. Additionally, when you import new contacts to an existing list, we'll scan for duplicates, bounces, and unsubscribes that are already stored in your Spark Contacts.
Step 1: Import from a CSV file
- Navigate to the Contacts page in Spark.
- Click the green Add button and choose Bulk Import Contacts.
Step 2: Upload CSV and map fields
- Browse to (or drag/drop) your CSV file into the the Upload window.
- Once the upload is complete, select the Distribution List you wish these contacts to be imported into. Contacts can be added to multiple Distribution Lists (at import or in the future).
- Once the Distribution List has been selected, map each column to the appropriate field type.
Note: Fields that are not mapped, will not be imported!
Step 3: After you import
After you’ve completed your contacts import, it’s a good idea to review your contacts. You don't need to review every contact that was imported, but you should spot check a few to make sure you properly imported the fields correctly. Once you've done that, it's time to go send a Spark Page to a Contact or Distribution List.